This section contains contact information for all Civil Service Departments and Accredited NDPBs. If you have a question relating to a specific department, please select the department from this list and use the contact information provided to get in touch with them directly.
It will build on the strengths and successes of previous marine regimes and, within the first few years, it will consolidate and mature its own mechanisms for licensing and planning.
The main responsibilities encompass
- An integrated system of marine planning
- A streamlined, transparent and consistent system for licensing marine activities and developments
- A dynamic contribution to conserving natural resouirces, eco –systems and species, including the development of marine protected areas
- Modernisation and streamlining of the management and regulation of England’s marine fisheries
- Contributing to response, relationships and returns to the EU and international bodies.
The MMO is led and directed by an independent, non-executive Chair and board and they are responsible for ensuring that the MMO fulfils the aim and objectives set by the Secretary of State for Environment, Food and Rural affairs.
The Chief Executive and Directors form the senior executive team. As the accounting officer, the Chief Executive Officer is responsible to Defra permanent Secretary.
There are approximately 280 staff based in its headquarters in Newcastle and 18 coastal offices
The MMO will not deliver these functions alone and will engage with a wide range of partners and stakeholders to ensure a joined up approach to management, consultation and decision making.
The mission of the MMO is to be the national champion of sustainable development in our marine and coastal area
Marine Management Organisation
PO Box 1275
Newcastle Upon tyne
105 Commercial Road
MHS Human Resources Department
Telephone: 01904 455524
The MRC offers an extensive range of career opportunities for scientists, research support staff, and management and admin professionals. We employ more than 3,000 people in research establishments throughout the UK, two research units in Africa and our administrative centres in London, Cambridge, Oxford and Swindon.
The Recruitment Team
MRC Shared Service Centre
North Star House
Sybil Walker/Natasha Bedi
151Buckingham palace road
Telephone: 020 7080 6992
Most of our people are based at our Exeter headquarters, with others at sites around the UK and abroad. Though over 70% of our people are scientists, we also employ administrative and support staff.
HR Recruitment Team
The Met Office
Telephone: 0870 900 0100
There’s a huge selection of careers available calling for a diverse range of skills. These include working as an intelligence officer, in our Language Unit, as an administrative assistant, data analyst, IT, scientific and technical roles and surveillance. Our website has information about our recruitment and vetting process and the skills and experience we look for, www.mi5careers.gov.uk
As well as vital and varied work there are lots of other benefits. Our training and development programme will give you a broader understanding of the organisation and will equip you with the specialist skills needed to make the most of the great career opportunities available.
Our salary and rewards are competitive and include a generous pension scheme and holiday entitlement. You can also look forward to working with people from a range of backgrounds in a friendly, team orientated working environment with a strong sense of shared purpose.
Telephone: London & Other Areas: 020 7807 8819; West Country: 01225 468 623
54-60 Victoria Street
The National Archives
Telephone: 020 8876 3444
National Archive of Scotland
HM General Register House
2 Princes Street
Telephone: 0131 535 1313
Deputy Head of HR Service Centre
HR Delivery Division,
Telephone: 029 2082 5423
The Government of Wales Act 2006 provides the National Assembly for Wales with significant new powers to legislate, and strengthens its scrutiny role. It also creates a legally separate Welsh Assembly Government and new Corporate Body which is called the National Assembly for Wales Commission, which has responsibility for the provision of property, staff and services to support the Assembly Members.
The Commission consists of the Presiding Officer and four other Members nominated by the main political parties. The staff of the Commission are employees of the Commission and are headed by the Chief Executive and Clerk of the Assembly.
Accronym: The Assembly Commission
The National Assembly for Wales Commission,
- • Bringing on the next generation of headteachers and their senior leaders to ensure great leadership for our schools, children’s centres and children’s services now and in the future.
- • Providing a range of leadership programmes and support that give leaders the best opportunity to be the best that they can be.
- • Harnessing the skills and energy of the best leaders so that they can drive improvement beyond their own schools and organisations.
Our goals and values
We are driven by our four goals which are inspiring new leaders; great leadership development; empowering successful leaders and shaping future leaders.
Everything we do is shaped by our values:
Compassionate: We never forget why we are here
Can-do: There is almost nothing we cannot achieve, if we have the will
Challenging: We never stop striving to improve
Collaborative: We work to build successful partnerships
Creative: We know that improvement requires constant innovation
Accronym: National College
Ruddington Fields Business Park,
PO Box 64170
We also provide an information service for the NHS on human rights case-law, dispute resolution between primary care practitioners and their local Primary Care Trusts, and advice and assistance to NHS bodies when handling equal pay litigation.
There are currently offices in Victoria in Central London and Leeds in West Yorkshire.
151 Buckingham Palace Road
The services we provide cover almost every area of health service activity. Our role includes caring for patients and blood donors directly, promoting long term health improvement, delivering efficiency and cost effectiveness to NHS Scotland and providing information to clinicians, the public and the Scottish Government.
Made up of a number of divisions and support functions, we employ around 3,600 dedicated and highly specialised staff based in 24 locations in Edinburgh, Glasgow, Aberdeen, Inverness, Dundee and Livingston.
Senior HR Manager
NHS National Services Scotland
South Gyle Crescent
Telephone: 0131 244 3479
99-105 Horseferry Road,
Telephone: 020 7217 0169
Telephone: 01256 602683
National Savings and Investments
375 Kensington High Street
Telephone: 020 7348 9657
Berkshire SL5 0QE
Telephone: 01344 634306
Mrs Zélie Armstrong
Telephone: 020 8943 7251
NERC employs just over 2500 people at over 40 locations throughout the UK.
We employ many scientists and engineers from a wide range of disciplines including: biology, chemistry, ecology, geology, mathematics, meteorology, oceanography, physics and zoology.
A wide range of support staff enable us to operate efficiently, from accounts to caterers, public relations staff and computing specialists.
Natural Environment Research Council
North Star Avenue,
Tel: 01793 411500
Fax: 01793 411501
60 Caversham Road
Competitiveness is the key to England’s Northwest economic success – the essential element in the development of our region’s businesses, its people and its places.
We work to maximise the region’s competitiveness, delivering effective responses to both short-term challenges and longer-term opportunities. We do this by supporting the region’s businesses, by assisting new startsups, by encouraging investment in the region, by leading the region’s £119 billion economy in innovative and sustainable directions and by delivering real opportunities for the seven million people who live within our boundaries.
We use our economic expertise to shape the growth opportunities of important industry sectors and help guide the development of the skills needed to match our economic ambitions.
Our investment is carefully targeted at initiatives that unlock the widest possible economic benefit. Our work is set out in the Regional Economic Strategy. We are currently developing a new single Regional Strategy called RS2010.
Office for National Statistics
Human Resources Division
Room D238 Government Buildings
HR Operations Team
Royal Exchange Buildings
St Ann’s Square
Telephone: 0161 618 8100
2-6 Salisbury Square
Telephone: 020 7211 8542
Other priorities and influences include:
• helping to secure Britain’s energy supplies by promoting competitive gas and electricity markets – and regulating them so that there is adequate investment in the networks, and
• contributing to the drive to curb climate change and other work aimed at sustainable development by, for example:
• helping the gas and electricity industries to achieve environmental improvements as efficiently as possible; and
• taking account of the needs of vulnerable customers, particularly older people, those with disabilities and those on low incomes.
Ofgem is governed by an Authority, consisting of non-executive and executive members and a non-executive chair. Non-executive members bring experience and expertise from a range of areas including industry, social policy, environmental work, finance and Europe. The Executive members of the Authority are Ofgem’s Chief Executive and three Managing Directors.
The Authority determines strategy, sets policy priorities and takes decisions on a range of matters, including price controls and enforcement. The Authority’s powers are provided for under the Gas Act 1986, the Electricity Act 1989, the Utilities Act 2000, the Competition Act 1998 and the Enterprise Act 2002.
020 7901 7144
The Office of Government Commerce
St Andrews Business Park
Telephone: 0845 000 4999
Office of Rail Regulation
One Kemble Street
London WC2B 4AN
Telephone: 020 7282 2051
Office of the Advocate General for Scotland,
LONDON SW1A 2AU
Telephone: 020 7270 6720
33 Greycoat Street
Telephone: 020 7783 8330
We directly regulate the provision of immigration advice/services by persons who are not regulated by one of the seven Designated Professional Bodies (DPBs) or European equivalent or who have otherwise been exempted from registration by Ministerial Order.
The Immigration Services Commissioner has regulatory, ombudsman and prosecutorial responsibilities, the latter two being closely allied to its regulatory functions. Her main roles are to operate a regulatory and complaints scheme, to prosecute those operating illegally and to monitor and report to the Home Secretary on the handling by the DPBs of complaints made against their members in respect of immigration advice/services. The OISC actively works with regulated advisers to maintain high standards of professionalism in the immigration advice industry. 4061 advisers and 1680 organisations were directly regulated by the OISC as at 31st March 2008.
We aim to regulate in a proportionate, targeted and transparent manner. Using a risk based approach; the OISC focuses its energies on those areas where clients may be at their most vulnerable. In line with this, the key elements of the OISC’s integrated audit process are the review of each regulated adviser’s main business systems and structures, file scrutiny and the assessment of adviser competence.
We currently employ around 65 staff. Although this is relatively small in numerical terms, the emphasis on both organisational and personal development is a key factor in our success. The OISC is proud of the number of its employees who eventually move on having added additional skills to their portfolio through having worked with us.
53 Tooley St.
020 7211 1535
2 Junction Road,
We are responsible for regulating National Curriculum assessments (SATs) (including Early Years Foundation Stages (EYFS), GCSEs, A levels, the Diploma, NVQs and vocational qualifications. We’re not responsible for regulating university degrees – these are covered by the Quality Assurance Agency
Office of Qualifications and Examinations Regulation
Coventry Business Park
Telephone: 02476 716754
The purpose of the office is to work with the road works community to oversee improvements to the planning, co-ordination and quality of road works in Scotland. The Commissioner is required to monitor the road works carried out by both roads authorities and utility companies. He is also required to promote both compliance with legislation and the pursuit of good practice.
It is a small of office comprising the Commissioner, a performance manager, a liaison manager and an office manager and is located within Saughton House in Edinburgh.
Further information about the Office of the Scottish Road Works Commissioner and the work which we undertake can be found on our website at www.roadworksscotland.gov.uk
Amongst other duties, the ODA is responsible for:
• Building new permanent venues
• Building arenas that will be relocated after the Games
• Permanent works to existing sports venues,
• Planning and delivery on both Transport infrastructure and services to support the 2012 Games projects
• Acting as the Planning Authority for the Olympic Park
The ODA ensures that the overall programme of work is delivered on schedule, to specification and on budget. We work in partnership with many public and private sector bodies such as DCMS, LOCOG, the GLA and the ODA’s Delivery Partner. There is a strong team and delivery focus within the organisation.
The ODA will be wound up after the Games, and any outstanding responsibilities will be transferred to other public sector bodies, such as the Olympic Park Legacy Company. The ODA is a relatively small direct employer, and we will not be recruiting many roles. Because of the nature of our organisation, all our jobs will be fixed-term appointments, and we will consider a range of resourcing options to meet our business requirements and suit individual needs. Where we have an established vacancy we will fund the costs of the post.
The ODA offers a unique environment for personal growth and development. We are committed to sharing this opportunity with other organisations and actively encourage people to contribute to our work on secondment from their parent organisations. We are willing to consider such secondment options where we have a good skills-match fit and where these are fully funded by the parent Department.
One Churchill Place
Telephone: 0203 023 6509
Created 11 years ago, it has led the economic regeneration of the region, investing in the North East to create the conditions for businesses to grow and thrive.
One North East supports entrepreneurs, new and established businesses through loans and grant support, leads inward investment and the urban regeneration of the region.
The regional development agency also invests grant support into rural businesses, leads support for the tourism industry and manages European Regional Development Fund 2007-2013 investments into regional companies and projects.
Newcastle upon Tyne,
The Parole Board aims to:
- Make risk assessments which are rigorous, fair and timely with the primary aim of protecting the public and which contribute to the rehabilitation of prisoners where appropriate.
- Demonstrate effective and accountable corporate governance by maintaining strong internal control, setting clear objectives and managing corporate risk and to deliver best value by optimum use of resources.
- Promote the independence of and confidence in the work of the Board, while effectively managing change.
The Parole Board is located in London, and currently comprises of the Chairman, Chief Excutive, 100 staff and Parole Board Members. The Members work part-time for the Parole Board and part-time in some other profession. They are not directly employed by the Parole Board.
The Parole Board for England and Wales
99-105 Horseferry Road
Telephone: 020 7217 0183/0002/0072
PfS is an organisation staffed by specialist experts from both the public and the private sector. Staff have technical expertise in the areas of procurement, design, ICT and education.
In working for PfS, you will be able to help make a real difference to local communities and the national landscape of education.
As an Arm’s Length Body we can offer the following set of benefits to permanent employees:
- • Performance-related bonus scheme
- • 25 days annual holiday
- • Civil Service pension scheme (details on www.civilservice-pensions.gov.uk)
As a PfS employee you will also have access to a range of development opportunities including those available to DfE employees through its learning academy.
33 Greycoat Street
Our mission is to get the best deal for passengers. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. We use our knowledge to influence decisions on behalf of passengers and we work with the industry, passenger groups and national and local government to secure journey improvements.
We currently employ 40 staff working out of two offices in London and Manchester, where our main areas of work are Research, Policy and Complaints handling.
We welcome applications from talented and committed people who are interested in making a difference to passengers across the country.
We provide pensions information and guidance on pension matters covering state, company, personal and stakeholder schemes. We also help any member of the public who has a problem, complaint or dispute with their occupational or private pension provider.
Our service is free to the public through a mix of paid and volunteer staff based in London with a network of volunteer advisers around the country holding workplace talks and dealing with casework.
Our helpline is open Monday-Friday 9am-5pm but we also respond to written enquiries via fax, post or email.
We contribute to press articles and appear on television and radio, attend pensions shows and hold workplace talks and produce and distribute leaflets on a range of pension issues. We also produce an annual review informing the public and pension industry of our work and we work in partnership with other bodies to ensure the public are receiving the best possible service.
For more details about TPAS please look on our website pensionsadvisoryservice.org.uk
11 Belgrave Road
Telephone: 0207 630 2253
We investigate complaints about how pension schemes are run. Our service is free and open to people who have a complaint against those responsible for the running or administration of pension schemes.
The Pensions Ombudsman appoints staff to help conduct investigations and fulfil his functions. There are currently around 35 staff employed in a variety of roles.
The Pensions Regulator,
Pesticides Safety Directorate
3 Peasholme Green
Telephone: 01904 640 500
The procedures for the various types of casework are described in individual leaflets, which we produce. However, the basic principle is that all parties should be allowed a fair chance to put forward their point of view whether in writing, or at a public hearing.
Where a particular site is involved, it will normally be visited by the Inspector appointed to deal with the case, or by another officer of the Agency (depending on the type of case). All evidence presented will be considered before a decision is made, which will also take published government policy into account.
In 99% of appeal cases the decision is taken by the Inspector; in others the Inspector will prepare a report and make a recommendation to the Secretary of State or the National Assembly for Wales and the Welsh Assembly Government.
Room 4/07 Kite Wing
Temple Quay House
2 The Square
The main role of Police Complaints Commissioner for Scotland (PCCS) is to review the way in which police organisations in Scotland deal with complaints made by members of the public. Our service is free and impartial.
These can be complaints about an individual police officer (on or off duty), a civilian member of staff, or about how a police organisation has delivered a policing service.
Before the PCCS can consider a complaint, the applicant must first have given the police organisation the opportunity to consider and respond. This gives the police organisation concerned a chance to resolve it. The PCCS can only review a complaint after it has been investigated fully by the police organisation concerned.
The PCCS reviews complaints in an independent, open and fair manner, looking at both sides of what has happened and considering the facts. Following the consideration of individual complaints we will normally produce a complaint handling review outlining the Commissioner’s conclusions.
Another key area of work for the PCCS is to drive up complaint handling standards within Scottish policing bodies, and this is largely undertaken through audits, assessments and sharing of best practice.
All of this work is supported by a Corporate Services Team, who ensures compliance with financial, legal and business considerations.
Hamilton Business Park
The Postal Services Commission
Privy Council Office
2 Carlton Gardens
Telephone: 020 7210 1043
Over 23,000 writers, illustrators, photographers, translators and editors who have contributed to books lent out by public libraries receive PLR payments each year.
The Public Lending Right office is based in Stockton on Tees. Overall responsibility for PLR lies with the Registrar, and he is supported by 12 members of staff providing Author Services and Corporate Services. The Registrar is advised by a Management Board and Audit Committee.
PLR is funded by the Department for Culture, Media and Sport.
QCDA is the government agency for the development of the curriculum, the improvement and delivery of assessments and the review and reform of qualifications.
It has statutory functions to keep under review the curriculum, assessment and qualifications and under remit it is responsible for advising and supporting Ministers in the monitoring and development of the curriculum and the Early Years Foundation Stage, and providing curriculum support and guidance to schools and, as appropriate, may be asked by the Secretary of State to develop the policy aspects of new or amended national qualifications. The former DCSF, on behalf of the previous administration, also remitted QCDA to provide capacity building support to the awarding organisation community to inform the development of their qualification specifications for submission to Ofqual.
QCA is sponsored by the Department for Education. It is governed by a board, whose members are appointed by the Secretary of State for Education, is made up of leaders in the fields of education, training and business. The Board supervises and directs the affairs of the organisation. On a day-to-day basis QCDA is managed by an executive team.
The coalition Government has determined that to deliver its intended education reforms that the functions currently carried out by QCDA should be discharged differently. As such, on 27 May 2010, the Secretary of State wrote to the Chair of QCDA, to confirm that legislation would be introduced in the Autumn to abolish QCDA. The letter further made clear that not all functions will stop:
• National Curriculum tests will continue and therefore, the functions and the people who support these will be needed after closure; and
• where QCDA is engaged in activity that supports the administration of exams for learners (such as Diploma awarding) the functions and people will be retained until these activities are no longer required or can be transferred.
Until the relevant Bill is introduced and subsequently passed by Parliament, QCDA continues to be an NDPB and will deliver the above functions and any related work where remitted by the Secretary of State.
53-55 Butts Park
Postcode: CV1 3BH
Claire Adams, HR Executive
Broad Sanctuary, Westminster,
London SW1P 3EE
Telephone: 020 7798 4012
Registers of Scotland Executive Agency
153 London Road
Edinburgh EH8 7AU
Telephone: Tel: 0131 659 6111; Fax: 0131 459 1221
The Rent Service
Human Resources Department
5 Wellbeck Street
Telephone: 020 7023 6000
Revenue & Customs Prosecutions Office
New Kings Beam House
22 Upper Ground
Throughout its history, Kew has made important contributions to increasing the understanding of the plant kingdom. Today it is still first and foremost a scientific institution. With its collections of living and preserved plants, of plant products and of botanical information, it forms an encyclopaedia of knowledge about the plant kingdom.
Kew’s living plant collection is the largest and most comprehensive in the world. Plants are included primarily for their scientific or educational value and many of them are used in Kew’s research programmes.
Many species within the living collection are endangered and Kew is increasingly involved in their conservation as threats to the world’s vegetation escalate. Seeds from more than 3500 plant species are preserved in the Seed Bank at Wakehurst Place.
Kew’s Herbarium contains a reference collection of over 6 million specimens of dried plants and fungi – the most comprehensive in the world. Kew also has one of the world’s foremost botanical libraries, containing over 120,000 books as well as journals, papers and illustrations, and an extensive archive.
Scientists in the Jodrell Laboratory study plant structure, biochemistry and genetics and other internal characteristics of plants. The knowledge and expertise of Kew’s scientific and horticultural staff is shared with other botanists and the public by means of publications, scientific conferences and educational programmes including a three-year horticultural diploma and a course on herbarium techniques.
The following address provides details and information about current vacancies.
Telephone: 01443 623023
Telephone: 020 7298 2067
Rural Payments Agency
33 Kings Road
Telephone: 0118 953 1038