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Notice to Scheme Pensioner Members with bank accounts in Cyprus, and Cypriot banks in Greece

Latest update 9 April:

All payments by the PCSPS to Cypriot banks in Cyprus have been resumed. Our current information is that the banking system is operating normally in relation to international transfers into Cypriot-based bank accounts.

If you are in any case considering changing the designated bank account into which your pension is paid to a UK-based bank, you can do this by contacting the Civil Service pension scheme’s payroll provider – Capita – in one of the following ways:

  • Telephone: +44(0)870 1699 700
  • Fax: +44 (0) 870 1699 720
  • Email: csp.enquiries@capita.co.uk

Capita’s Contact Centre is open 0830 to 1800 Monday to Friday UK time.

You may also wish to know that if you are a DWP customer (receiving a UK State Pension or other State Benefits, paid to you in Cyprus) you can also contact DWP’s International Pension Centre (IPC) to make similar arrangements. The IPC can be contacted by:

  • e-mail: tvp.internationalqueries@thepensionservice.gsi.gov.uk
  • Telephone: +44 (0)191 218 7777
  • Textphone: +44 (0)191 218 7280

The IPC is normally open 0800 to 2000 Monday to Friday UK time.

New member contribution rates 2013

Pension reform

 

MyCSP New Mutual Joint Venture

02 May 2012

‘From 1 May, our scheme pensions administrator, MyCSP,  became a Mutual Joint Venture in partnership with Government and their private sector partner, Paymaster. This change will not affect  the  services that MyCSP currently provides to scheme members and pensioners .  For information about MyCSP, visit their website www.mycsp.co.uk

New member contribution rates from April 2012

Member contribution rates are due to increase from April 2012.  To see how the increase will affect you, here is a link to the new contribution rates.

Equitable life payment scheme update

The Equitable Life payment scheme has been set up by HM Government to make pro-rata payments to eligible Equitable Life with profits policyholders, including to members of group schemes such as the Civil Service AVC scheme.  To receive a payment, individuals must be identified as the payee of an eligible policy that has suffered a relative loss, and where the payment due is at least £10.  If you are, or were, an Equitable Life with profits policyholder then you do not need to take any action at this point.  Due to the additional complexities in retrieving contact details for individual policyholders in group schemes, we understand that the payment scheme may not be contacting group scheme members entitled to receive a payment until June 2014.  Individuals who will be receiving a payment will get a letter and statement explaining the value of the payment and the approximate date when it will be sent.  The payment scheme is independent of the Civil Service AVC scheme so we are unable to answer individual queries.  However, you might find it helpful to look at the information on the payment scheme website at http://equitablelifepaymentscheme.independent.gov.uk.

Pensions reform update – 21 December 2011

The Treasury has made an announcement about the long term reform of public service pensions – including the Principal Civil Service Pension Scheme - http://www.hm-treasury.gov.uk/press_146_11.htm

The Government has confirmed that the talks have been constructive and have resulted in heads of agreement with the majority of  Civil Service unions.

Proposed changes to your pension – update (2 November 2011)

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