Guidance for employers

The Civil Service Pension arrangements cover a wide range of benefits across a number of schemes. These can often seem complicated, however there is plenty of support available to you and your organisation. Information on the types of support and guidance available can be found below

NEWS UPDATE 11 January 2012

Values for transfers and Divorce
In November we notified you that following Instruction from HM Treasury all quotations for Cash Equivalent Transfer Values (CETV) -out, CETV-in and divorce calculations (that had not already been issued to members) had been suspended. We have now received the new transfer factors for Cash Equivalent Transfer Values, (in, out and Divorce) and your PSC will be able to resume work on these cases

Employer Pension Notices

Employer Pension Notices (EPNs) contain vital information and tell you about any changes to policy or procedures that will affect the employer role. You can have them e-mailed to you directly or you can visit these pages. If you are not on the distribution list and feel that you should be, please complete the distribution request form supplied with EPN307

Employers’ Pension Guide (EPG)

The EPG is the source document for employers and contains important information on the roles and responsibilities of the employer in administering the CSP arrangements. You will find the Employers’ Pension Guide (EPG) on this site.

Employer Helpdesk and Contact Form

From September 2011 new arrangements were put in place for handling Employer queries. The changes were cascaded in EPN306. Employers should now use this Helpdesk Contact Form to email queries to their pension service centre (except reserved decisions)

Before contacting the pension service centre, please ensure you have checked the Employers’ Pension Guide and Employer Pension Notices sections to see if your query is covered.

Please note that this helpdesk is not for members. If you are a member and have a query about your pension you should contact your pensions administrator. You can find their number in the pensions helplines section.