Lets get social

Government Digital Service and Home Office have recently launched new social media guidance for civil servants, but what are your views on them?

Over the next few weeks we’ll be featuring the two different parts of the guidance and inviting your views on them, first up is part one – Guidance on the use of Social Media – you can find links to the different sections below.

  1. Introduction
  2. Communicate with citizens in the places they already are
  3. Using social media to consult and engage
  4. Using social media to be more transparent and accountable
  5. Be part of the conversation and all the benefits that brings
  6. Understand that we cannot do everything alone or in isolation and work with those who can and are willing to help
  7. Government expects civil servants to adhere to the Civil Service Code
  8. Ten tips for using social media

5 Responses to Lets get social

  • And or neither nor: press and digital in 2012 » Random musings

    [...] Sir Bob Kerslake, tweeting, blogging and looking at engaging even more broadly. We have new social media guidelines empowering all staff to get involved and a push to open up IT systems to allow all [...]

  • George

    Social media? We have no access to it.

  • Ben

    Social media is being brought introduced in an unfair and unbalanced way.
    Politicians and senior civil servants have the freedom to make their views known via these tools but junior staff often have very restricted access (if any) to these sites.
    This gives the illusion of open discussion and consultation without genuine dialogue taking place.
    I have not seen any evidence of senior civil servants checking and responding to these comments.
    Why ask for them if you are not going to take any interest in the views expressed?

  • How can civil servants make better use of social media? « Guerilla Policy blog

    [...] Service and Home Office recently launched new guidance on social media for civil servants called Lets Get Social [sic]. The first paragraph of the guidance certainly supports Kerslake’s vision: “The [...]

  • Norman Hicks

    The guidelines all make perfect sense, although the MOD Police & Guarding Agency, where I work, does not engage directly with the general public, so much of it has no direct relevance to my comms role. Will there be any future guidance on using social media for internal comms, which is more my area?