Capita Hartshead is under contract to the Cabinet Office to administer your pension. You must tell Capita Hartshead immediately if you have moved or changed bank accounts. You can do so by telephone, by letter or by the pensioners' secure website. Please do not send these details via ordinary email.
Last updated - 4th June 2010
Capita Hartshead, PO Box 215, Mowden Hall, Darlington, Co. Durham DL3 9GT. Tel 08701 699 700
Email csp.enquiries@capita.co.uk
Online at www.csp.capitahartshead.co.uk
The telephone lines are open from 8.30am to 6pm Monday to Friday. However, the lines are always extremely busy on a Monday. If your call is not urgent you may find it more convenient to telephone between Tuesday and Friday.
You can view your payslips, P60 details and notify Capita Hartshead of changes to your address and banking details on line by registering with the pensioners' secure website. See www.csp.capitahartshead.co.uk
Q&A on Pensions Increase 2010
Download the yearly Pensioners' newsletter for important information about your pension.
2009 Pensioners newsletter
2010 Pensioners newsletter
For information about your scheme, see the scheme guides section. Please note that the information we give in our guidance is based on current scheme rules. These rules may be different to those that relate to your pension benefits.
Other useful websites
Civil Service Retirement Fellowship - www.csrf.org.uk Civil Service Pensioners' Alliance - www.cspa.co.uk
HM Treasury Website Pensions Increases - www.hm-treasury.gov.uk/tax_pensions_increases.htm
