Leadership

Last updated - 24th March 2009

L1 Set direction

• Do you have a clear, compelling and coherent vision for the future?
• How do you take tough decisions, and do you follow them through?
• How do you generate common ownership of the vision with your political leadership, the board, the organisation and delivery partners?
• How do you keep the vision up to date, seizing opportunities when circumstances change?

L2 Ignite passion, pace and drive

• Are you visible, outward looking role models communicating effectively and inspiring the respect, trust, loyalty and confidence of staff and stakeholders?
• Do you display integrity, confidence and self-awareness in your engagement with staff and stakeholders, actively encouraging, listening to and acting on feedback?
• Do you display passion about achieving ambitious results for customers, focussing on impact, celebrating achievement and challenging the organisation to improve?
• How do you create and sustain a unifying culture and set of values/behaviours which promote energy, enthusiasm and pride in the organisation and its vision?

L3 Take responsibility for leading delivery and change

• How do you role-model an effective corporate culture of teamwork at Board level, including making effective use of non-executive directors?
• Do you and the senior leadership team accept the pressing need for change, demonstrate your personal commitment to it and act as an effective guiding coalition?
• How do you initiate and drive work across boundaries to achieve delivery outcomes?
• How do you manage change effectively, addressing and overcoming resistance when it occurs?

L4 Build capability

• How do you identify and nurture talent and grow experience in individuals and teams?
• Do you have the right skills across the organisation to deliver the vision?
• Do you have a workforce development strategy to get the best from everyone and plan effectively for succession in key posts?
• How do you manage the performance of everyone transparently and consistently, rewarding good performance and tackling poor performance?
• Are everyone's performance objectives aligned with the strategic objectives of the organisation?
• Do you reflect the diversity of the customers you serve?